24/7 Emergency Service
Water Damage Restoration
60-minute emergency response. Industrial drying. Complete restoration.
Emergency water extraction
Structural drying & monitoring
Moisture mapping & thermal imaging
Mold prevention treatments
Contents pack-out & cleaning
Full reconstruction if needed
Our Process
What to expect, step by step
IICRC-certified technicians, direct insurance billing, and daily updates from first assessment through final walkthrough.
1
Emergency Dispatch
You call. We dispatch within 60 minutes, 24 hours a day with equipment for immediate mitigation.
2
Assessment & Documentation
Full assessment using thermal imaging and moisture mapping with a detailed scope before restoration begins.
3
Insurance Coordination
We contact your carrier, provide documentation, and work directly with the adjuster on scope and estimate.
4
Mitigation & Drying
Industrial equipment deployed to stop ongoing damage with daily moisture monitoring and adjustments.
5
Restoration & Rebuild
Once mitigation is complete, we coordinate or perform reconstruction to return the property to pre-loss condition.
6
Final Walkthrough
We walk through the completed project with you and confirm everything meets expectations before closeout.
Understanding Water Damage Restoration
What you need to know about water damage restoration
Most homeowners encounter property damage for the first time without any preparation. Understanding what happens to your property — and why professional intervention matters — helps you make better decisions in a stressful moment.
Property damage is not a single event — it is a process. The damage visible at the moment of the incident is rarely the final state. Without professional intervention, secondary damage continues to compound.
The restoration timeline is not just about convenience. Insurance policies distinguish between damage caused by the original event and damage caused by delayed action or inadequate response. A professional, documented response creates a clear record that protects your claim and limits your out-of-pocket exposure.
24hMold colonization begins
72hStructural materials saturate
60 minOur dispatch guarantee
IICRC-certified technicians follow specific industry protocols for restoration — protocols developed from decades of documented outcomes. These standards exist because they produce better results: lower total restoration cost, shorter disruption to your home, and lower long-term risk of secondary problems.
Insurance & Claims
How insurance works for this type of damage
Most homeowner policies cover sudden and accidental losses — a burst pipe, storm impact, or fire. They typically exclude gradual damage, deferred maintenance, and flood damage (which requires a separate NFIP or private flood policy).
Paul Davis Restoration works directly with all major carriers: State Farm, Allstate, Citizens, Universal Property, and others. We provide Xactimate estimates, complete photo documentation, moisture logs, and drying reports — everything your adjuster needs to process the claim efficiently.
Our insurance coordination process means you don't need to be the intermediary between us and your carrier. We communicate directly, we know what adjusters need, and we advocate for a thorough scope so that the repair addresses the full extent of the damage — not just what's visible on the surface.
"They handled everything from the first call to the final walkthrough. I handed them my insurance card and they took it from there." — Verified customer
Common Questions
Frequently asked questions
We guarantee dispatch within 60 minutes of your call, 24 hours a day, 7 days a week.
Yes. We handle all documentation and billing directly with your insurance company, so you can focus on your family.
Timelines vary by damage type and scope, but most residential projects complete within 1–4 weeks.
Ready when you need us.
Our crew is standing by 24/7. Call now for immediate dispatch or request a free estimate.